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Tuesday, 26 October 2021

ALDI UK: apologise for incorrect carbohydrate data on product

 










Can we really trust what is printed on shop food products today?


An eagle-eyed Southport consumer was recently shopping at ALDI's store in Birkdale when he noticed a discrepancy on a Snack Noodles pot.

The given carbohydrate levels were not to accordance with what ALDI have on their website. 

ALDI had written to the consumer informing: "I can confirm the total of carbohydrates per prepared and ready to eat 90g portion is 62g."


















https://groceries.aldi.co.uk/en-GB/p-snack-noodles-chicken-mushroom-flavour-90g/4088600215532 

However, levels given on the pot were somewhat ambiguous giving first 14g and also 55g of carbs, per 100g volume.

After the shopper replied to ALDI about the product/site carb discrepancy their Customer Service department stated: "Would you please be able to provide an image of the incorrect nutritional information?"

An image was therefore sent to ALDI This showed the carbohydrate data on the pot was quite different to the  62g per 90g portion, as printed on their website.

In due course, ALDI apologised for their error and said...

Perhaps such a dietary blunder on carbohydrate levels is not 'that' important to most healthy consumers - yet what if the data had been erroneous about something like nut products that could severely affect allergy sufferers?

Food nutritional information is not a game - it's a deadly serious business, or at least should be. Such unacceptable blunders can cost lives .and  should not be happening on consumer products on offer in stores today. 











 



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